Contact Technical Support

Please note: this form is for existing XChange US customers to submit Technical Support tickets. For other enquiries, please use our contact page.

First Name*
Last Name*
Email*
Phone*
Company
Your Address
Street Address City State / Province / Region ZIP / Postal Code Country
Your Issue
Please explain as exactly as possible the issue you are having.
Software/Extension/Plugin you are having problem with*
Please include the Version Number
Host Application and Version for problem software (extension/plugins)
Other extensions software loaded at same time problem was discovered
Platform*
Other Platform (please specify)
OS Version
Processor (i.e. G4, Pentium III, etc.)
Installed RAM
Description of Problem*
Please describe the issue you are having as precisely as possible.
Exactly when error occurs. Please provide details of how the error occurred (what you were doing) so we can try to reproduce the problem
File Upload
Drop files here or

Accepted file types: jpg, gif, png, pdf, ai, psd, indd, qxp, eal, ppp, sflow, egc, ehf.
Please upload any files that will help resolve your issue (5 files max. 20MB size limit. Allowed file types: jpg, gif, png, pdf, ai, psd, indd, qxp, eal, ppp, sflow, egc, ehf).
Phone
This field is for validation purposes and should be left unchanged.

Your Issue