Customer Testimonials

Working with XChange has been one of my first positive experiences getting professional services of this kind. Really appreciate how professional you all are and the super fast response time, I look forward to doing some really great stuff with Switch and it is great to know I have XChange as a resource to help.

Our experience with Switch has been pretty stellar so far. It’s definitely optimized our prepress workflows for production as we had hoped. Switch has been a very crucial tool to the success of our company and we’ve enjoyed our experience with XChange support! I know Natacha and John have offered invaluable assistance in times of need. So, we’re very grateful for that.

It has been an absolute success on all fronts. Everyone that we have interacting with it is absolutely in love with it! We have already seen successes in our two main goals with Switch—1.) to decrease artwork processing turnaround time and 2.) to simplify our process for submitting artwork to be processed. I have had account managers calling me just absolutely beaming with joy at how much more simple this is. We ended up cutting over to 100% live during one of our heaviest workflow weeks, and Del and Jon both certainly felt some much needed relief as well!
Both of these points will certainly help us in our industry’s overall goal to be able to provide shorter deadline windows to our clients. We’ll be able to operate much more efficiently and nimbly.

Automation has removed many manually repetitive tasks from users, freeing them to concentrate on other important matters, and enabling them to meet critical deadlines. Lead times have been improved together with a reduction in errors. Enfocus Switch was influenced in part by its ability to integrate with third-party applications, giving us the choice of some of the best available technology then and into the future; and also the easy-to-follow graphical user interface. Value was one of the more important factors in our final choice, but quality is always our priority.”

Switch pulls everything together, although we have multiple publishing and consumption methods, there is now a defined, centralized workflow for managing, processing and distributing files, as well as updating and interacting with several databases. We needed a solution that was as ‘open source’ as possible to allow full XML automation as well as integration of third party applications and configurators. Switch was the ideal solution to meet those requirements.